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Six Tips for Developing Relationships with Potential Clients
Your ABA - February, 2010
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Selling in Your Comfort Zone: Safe and Effective Strategies for Developing New Business
In The Loop - Fall, 2009
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Selling Your Services Might Not Come Naturally – But It Can Get Easier
In The Loop - Fall, 2009
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Building a Rainmaking Culture
Legal Management - September/October, 2009
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Getting Qualitative Survey Feedback and Responding to Your Reconnaissance
The Journal of Legal Marketing - September, 2008
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Strategies for Planning and Executing a Satisfaction Survey
The Journal of Legal Marketing - August, 2008
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Marketing Your Practice, Part 5: A Mailing List To Market Your Practice
The Century City Lawyer - Fall, 2008
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Top Five Reasons Why Clients Leave
Practical Lawyer - Spring, 2008
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Engaging Reluctant Rainmakers
Legal Management News - Winter, 2007
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Marketing Your Practice, Part 4: Developing Your Referral Sources
The Century City Lawyer - Fall, 2007
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Social Media Marketing for Attorneys, Part 1: Introduction to Social Media
Kohn Communications - January, 2008
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Marketing Your Practice, Part 3: Meeting New Prospects
The Century City Lawyer - Fall, 2007
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The Art of Making Rain: 7 Steps That Give Associates an Edge
Law Practice - A publication of the Amercian Bar Association - April/May, 2007
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Marketing Your Practice, Part 2: Marketing Your Practice Through Organizations
The Century City Lawyer - 2007
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Client Satisfaction Surveys, Part 4: Respond To Negative Feedback and Convert Positive Feedback into More Business
Michigan Lawyers Weekly - February 12, 2007
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Client Satisfaction Surveys, Part 3: How To Conduct Them, Who Should Conduct Them and Techniques To Get Qualitative Feedback
Michigan Lawyers Weekly - January 22, 2007
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Winning Clients Takes More Than a Handshake
San Francisco Daily Journal - December 4, 2006
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Client Satisfaction Surveys, Part 2: Choosing the Right Clients and Creating Your Survey Questions
Michigan Lawyers Weekly - November 27, 2006
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Marketing Your Practice, Part 1: How to Get the Clients You Want
The Century City Lawyer - Fall, 2006
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Differentiation in Selling for Lawyers
Strategies: Journal of Legal Marketing - August, 2006
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The Obstacles and Benefits of Client Satisfaction Surveys
Michigan Lawyers Weekly, August 28, 2006
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10 Steps To Greater Profitability
Australian Law Management - Autumn, 2006
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Effective Speakers Create an Emotional Bond
The Bridge - September, 2005
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The Holidays Are Coming – Sooner Than You Think!
The Bridge - August, 2005
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Target Research – The Rainmaking Catalyst
The Atlanta Lawyer - April, 2005
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3 Steps to Smarter Customer Surveys
Microsoft Small Business Center - December, 2004
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Tips for Business Owners Who Want to Be Effective Sales Managers
Manage Online, The National Management Association - July, 2004
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Break the Entry Barriers to Rainmaking
Law Practice Magazine - A Publication of the Law Practice Management Section of the American Bar Association - March 2, 2004
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Why Clients Leave
Practical Accountant - November, 2003
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Building Client Loyalty: Appropriate Techniques for Revealing Personal Qualities
Daily Journal - September, 2003
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Client Satisfaction Surveys – The Benefits & Overcoming Obstacles
Lawyers Weekly USA - July, 2003
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Experiencing the Benefits of Public Relations
Association of Legal Administrators - Leadership Exchange - April, 2003
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10 Counter-Intuitive Tips for “Working a Room”
The Monitor - November/December, 2002
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Got 15 Minutes? He’ll Make You a Marketer
Lawyers Weekly USA - August, 2002
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Administrators Can Manage Marketing
Association of Legal Administrators - Update - July, 2002
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Let Logic, Not Panic, Guide Your Public Speaking
Los Angeles Business Journal - July, 2002
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Promoting Your Practice Through Non-Profit Organizations
The Bottom Line - June, 2002
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Doing Business With Friends
The Bottom Line - February, 2002
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Sell More: Get a Handle on Contact Management
California CPA - 2002 Business and Technology Resource Guide
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Holiday Marketing: The Pros and Cons of Greeting Cards, Gifts and Gatherings
The Bottom Line - December, 2001
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Public Relations for the Small Firm and Solo Practitioner
The Bottom Line - October, 2001
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12 Tips for Making Your Seminars a Superior Marketing Machine
Law Practice Management - September, 2001
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Marketing Your Law Practice on the Internet
The Bottom Line - August, 2001
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Motivating Non-Marketers: Tips From Marketing Partners
Strategies: Journal of Legal Marketing - June, 2001
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Marketing Leadership: Inspirational Techniques for Changing the Firm Culture
Strategies: Journal of Legal Marketing - June, 2001
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Following Up After Lunch
The Bottom Line - April, 2001
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Create Achievable Marketing Plans
Law Practice Management - January/February, 2001
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Successful Marketing Requires Accurate Targeting
The Bottom Line - August, 2000
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Discussing Fees
The Bottom Line - April, 2000
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Unconventional Wisdom for Practice Development
The Bottom Line - February, 2000
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Marketing Through the Spoken Word: Conversations and Public Speaking
The Complete Guide to Marketing Your Law Practice - American Bar Association - Law Practice Management Section - 1999
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Procrastination: The Nemesis of Marketing
The Bottom Line - October, 1999
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Developing a Marketing Culture in Your Firm
Nevada Journal - September, 1999
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Teaching Lawyers to Market
The Bottom Line - August, 1999
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Turn Technology into Competitve Advantage
Legal Management - March/April, 1999
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Differentiation in Marketing Professional Services
American Marketing Association, California Marketing Update - October, 1998
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A Marketing ‘Coach’ to Make It All Palatable
New York Law Journal - July, 1998
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Easing the Pain of Making It Rain
The Bridge - April, 1998
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Marketing Through Public Speaking
Solo and Small Firm Practitioner - Winter/Spring 1998
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Law Firms Find Associates Can Make Rain, Too
Los Angeles Daily Journal - July, 1997
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Motivating Non-Marketers
The Legal Administrator Update - July, 1997
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Sabotage and Ignorance – Why Lawyers Fail to Market
The Los Angeles Daily Journal - November, 1996
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The 15-Minute Marketing Workout
General and Solo Practitioner - Fall/Winter 1995
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Too Busy to Market?
The Recorder - March, 1994
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A Place to Meet New Business
The Recorder - February, 1994
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Finding Financial Security Through Satisfied Clients
The Recorder - November, 1993
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Secrets of Working a Room
The Recorder - July, 1993
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Closing – The Art of Proposing
The Recorder - April, 1993
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Marketing – A Process, Not A Personality
Chicago Daily Law Bulletin - January, 1992
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Learning to Market: The Educated Alternative
The Los Angeles Daily Journal - May, 1990
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The Fundamental Principles of Rainmaking
Employment Resource Guide - A publication of the State Bar of California - California Young Lawyers Association
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The Right Receptionist: No Second Chance to Make First Impression
The Los Angeles Daily Journal - August, 1989