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- HEALING DYSFUNCTION:
- 2. Healing the Dysfunctional Law Firm
Leadership Exchange - August 2008
- 1. Law Firm Dysfunction: It's Not Just the Individual's Fault
Legal Management - October 2007
LEADERSHIP:- 5. Leadership in a "Down" Market
Legal Management - July/August 2002
- 4. Communicating in the Dysfunctional Office
The Bridge - April 1998
- 3. Motivating Staff to Peak Performance
Beverly Hills Business Magazine
- 2. Mentoring -- Avoiding Isolation
The Recorder -November, 1993
- 1. Leadership is Key to Law Firm Prosperity
The Massachusetts Lawyer - June, 1993
PRODUCTIVITY:- 4. Safety First - The Foundation of Quality Communication
Orange Appeal, A publication of the Orange County Chapter of the Association of Legal Administrators - September, 2005
- 3. Four Communication Rules to Maximize Productivity
Accounting Today, v. 15, #13 - July-August, 2001
- 2. Productivity Through Quality Communication
CalCPA Online - June, 2001
- 1. 10 Time Management Tips
Family Advocate - American Bar Association - April 1998
DELEGATION:- 3. The Elements of Effective Delegation
Legal Management News - Spring, 2007
- 2. The Art of Delegation
The Recorder - April, 1994
- 1. Conquering 'Delegation Phobias'
The National Law Journal - December, 1991
COLLECTIONS:- 5. Collection Cures
Legal Management - November/December, 2006
- 4. Converting Deliquency Into Currency
California Law Business - April, 2002
- 3. Collect Deliquent Receivables, Keep Your Clients
California CPA - November, 2001
- 2. Collecting Your Accounts Receivable
The Recorder - August, 1993
- 1. Simple Steps to Improve Collections
Los Angeles Business Journal, Small Business Handbook, 1991-92
OTHER:- 5. Top Five Reasons Why Clients Leave
Practical Lawyer - Spring, 2008
- 4. Tips for Business Owners Who Want to Be Effective Sales Managers
Manage Online, The National Management Association - July, 2004
- 3. Executive Coaching - How and Why It Works
Employment Management Today - Summer, 2002
- 2. 7 Tips for Fine Tuning Your Business Writing Skills
Outlook - Fall, 1995
- 1. Finding Financial Security Through Satisfied Clients
The Recorder - November, 1993
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