When employees (or departments) don’t get along, productivity and profitability suffer.
This is not to suggest that everyone should be friends. Rather, everyone should understand their responsibility to cooperate. This happens when everyone learns what we have come to call the, “Rights and Responsibilities of Quality Communication.” ™
As a result of our consulting, the employees of our clients develop the ability to interact efficiently and effectively.
Our approach is to provide a series of seminars and/or discussion groups over a period of several months. At the end of each meeting, participants are given assignments which they agree to complete prior to the next meeting. This method gives everyone the opportunity to practice the skills to which they have been introduced. Over several months, the combination of instruction and ongoing support actually changes behavior.
Please call or e-mail us to discuss your needs and we’ll be happy to offer a quote.