As a provider of professional services, your personal qualities are an intrinsic component of the value you offer. Reflect on your personal qualities that allow you to provide good service:
- Are you an expert or authority in your field?
- Are you attentive to the needs of your clients?
- Are you a good listener?
- Do you give sensible advice?
- Are you accessible?
- Are you responsive?
- Are you organized?
- Are you efficient?
- Are you trustworthy?
- Are you loyal?
- Are you empathetic?
- Do you have good communication skills?
These are only a few examples of positive personal traits that you may possess. The following is a checklist of important qualities. Which traits do you possess?
[ ] Accessible
[ ] Accurate
[ ] Aggressive
[ ] Attentive
[ ] Calm
[ ] Careful
[ ] Caring
[ ] Cautious
[ ] Compassionate
[ ] Confident
[ ] Conscientious
[ ] Cooperative
[ ] Cost-conscious
[ ] Courteous
[ ] Creative
[ ] Decisive
[ ] Discreet
[ ] Efficient
[ ] Empathic
[ ] Enthusiastic
[ ] Experienced
[ ] Flexible
[ ] Friendly
[ ] Generous
[ ] Genuine
[ ] Hard-working
[ ] Helpful
[ ] Honest
[ ] Honorable
[ ] Humorous
[ ] Imaginative
[ ] Inquisitive
[ ] Insightful
[ ] Inspirational
[ ] Intelligent
[ ] Knowledgeable
[ ] Loyal
[ ] Observant
[ ] Organized
[ ] Patient
[ ] Persistent
[ ] Positive
[ ] Punctual
[ ] Reasonable
[ ] Reliable
[ ] Respectful
[ ] Responsible
[ ] Responsive
[ ] Sensible
[ ] Sincere
[ ] Solution-oriented
[ ] Tactful
[ ] Talented
[ ] Thoughtful
[ ] Trustworthy
[ ] Wise
Think about your other positive personal qualities. The more aware you become of your positive personal qualities, the more confidence you will have in the value you offer and the more comfortable you will become with selling.
For more marketing tips, check out our book Selling in Your Comfort Zone.